Manchester Wood purchased ManchesterWood.ca and plans to sell direct to Canadian customers by Spring 2015.
For Ed and Luke Eriksen, 2nd and 3rd generations of Manchester Wood, Canada will be the first international market they’ve planned the family heirloom brand expanding to in it’s 39-year history and 124th year in lineage as woodworkers.
Soon, Canadian customers will be able to purchase their American made brand staples like the Adirondack Chair, the Cherry Shaker Desk, and TV Tray Tables, among hundreds of other solid wood furniture choices entirely made by Manchester Wood in the United States, shipped directly to the customer’s door from their “mill” in Upstate New York.
“The days are soon over where we’ll have to turn down Canadian customers,” stated Luke Eriksen, Vice President, last week. “We want to provide convenience to all our customers.”
With that being said, Manchester Wood plans to continue their brand promise of a Quality Guarantee on every product and Free Shipping Always on every order to Canada… that’s quite a feat when you’re now talking international borders. “When we launch ManchesterWood.ca,” begins Ed Eriksen, President, “we want the experience to be very much the same as ManchesterWood.com. So we’re working with FedEx and UPS and we’re going to formulate a system that makes it possible to offer the same great savings on quality handcrafted solid wood products found at Manchester Wood in the U.S.”
Stay tuned Canadian customers! Soon you won’t have to be coming to us, we’ll be coming to you!
Manchester Wood marks 2015 The Year of the Customer! A year seeking to make our customer service even better. What’s one way? Live Chat support online of course!
Today marks a special day in ManchesterWood.com history. Live Chat has been made available on the site while browsing our furniture to help field any and all of your questions – custom options, shipping (yes, it’s free), how sturdy is it? (very) and anything else that comes up. That is of course, when we’re available at our offices for online chat. We’re a small business, and like our furniture we don’t outsource our customer service… it’s handled completely at the place we make our furniture in Granville, New York.
When we’re not available at that moment, a “Leave a message” option will appear instead of “Chat with us,” and you’ll be prompted on your information and questions for us, in which we’ll respond promptly to.
We hope you enjoy this new feature! Feel free to call us anytime too at 1-800-660-6930, Monday-Friday, 9:00am-3:00pm EST.
Cherry Wood TV Trays are a new addition to ManchesterWood.com. They provide a luxury appeal to an already customer favorite TV Tray Table line.
When the idea of Cherry Wood TV Trays came up we were excited. Our solid ash hardwood TV Tray Tables have been a tremendous customer favorite for years, and we had yet to add a “luxury line” to an already quality line far superior to many competitors. This came through the natural process of milling and crafting our TV tray design with solid cherry hardwood, a pinnacle species of high-end handcrafted American hardwood furniture. The Cherry (American Black) grows in the Eastern USA and Canada. It’s very limited, and has a gorgeous finish. A true conversation piece in any home. The Cherry tree, which is naturally harvested following strict guidelines of quality forestation, can reach heights of up to 100 feet, about 80 feet on average, with a tall trunk of about 24” in diameter.
If you own, or have seen our TV Tray Tables, check out these new exclusive additions in Cherry Wood TV Trays. And if you’re new to our products, even the better, as our quality line of folding TV Tray Tables provides you an expanded array on first glance.
Tired of crappy, wobbling tray tables that don’t fit your home decor? Look no further. We have you covered right here.